The user images in ahead are provided by Microsoft Graph (additional information). If the user image cannot be retrieved a placeholder will be displayed.
Important: The user needs an exchange online license and a mailbox (additional information). In case you just enabled the mailbox and the image still doesn’t show up, make sure to upload the image again.
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How to test if the user image can be read from Microsoft Graph
- Go to the Microsoft Graph Explorer.
- Sign in with your credentials.
- Run the query 'my profile' to find out your user ID
👉 https://graph.microsoft.com/v1.0/me/
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- Run the query
👉 https://graph.microsoft.com/v1.0/users/[your-user-id]/photos/48x48/$value - If the response is ❌ Failure – Status Code 404, ahead will display a placeholder image.
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- If the response is ✔️ Success – Status Code 200, ahead will display the user image.
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