The user images in ahead are provided by Microsoft Graph (additional information). If the user image cannot be retrieved a placeholder will be displayed.
![](https://uploads-ssl.webflow.com/5eec7a9c7bf75d970a46ea8f/5f0ed03b40888b9d5548608c_MicrosoftTeams-image.png)
Important: The user needs an exchange online license and a mailbox (additional information). In case you just enabled the mailbox and the image still doesn’t show up, make sure to upload the image again.
![](https://uploads-ssl.webflow.com/5eec7a9c7bf75d970a46ea8f/5f3e2f3c48c0cd600dd018a6_MicrosoftTeams-image%20(1).png)
How to test if the user image can be read from Microsoft Graph
- Go to the Microsoft Graph Explorer.
- Sign in with your credentials.
- Run the query 'my profile' to find out your user ID
👉 https://graph.microsoft.com/v1.0/me/
![](https://uploads-ssl.webflow.com/5eec7a9c7bf75d970a46ea8f/5f0ed03b65390f9cb6018e0d_MicrosoftTeams-image%2520(2).png)
- Run the query
👉 https://graph.microsoft.com/v1.0/users/[your-user-id]/photos/48x48/$value - If the response is ❌ Failure – Status Code 404, ahead will display a placeholder image.
![](https://uploads-ssl.webflow.com/5eec7a9c7bf75d970a46ea8f/5f0ed03bdc2db542b71136ac_MicrosoftTeams-image%2520(3).png)
- If the response is ✔️ Success – Status Code 200, ahead will display the user image.
![](https://uploads-ssl.webflow.com/5eec7a9c7bf75d970a46ea8f/5f0ed03bea4850e66208d82e_MicrosoftTeams-image%2520(4).png)