Understanding the use of AI in ahead
This document provides a comprehensive overview of how artificial intelligence (AI) is used within ahead Intranet. It is intended for communication professionals and IT specialists seeking clarity on data handling, security, compliance, and ethical considerations. The AI capabilities are powered by Microsoft Azure OpenAI and operate strictly within the boundaries defined by ahead Intranet’s architecture and governance.
General Overview
What AI technology does ahead Intranet use?
ahead Intranet uses Microsoft Azure OpenAI models. These models run exclusively within the Microsoft Azure environment and have no connection to the public internet. All processing occurs within this secure infrastructure, ensuring that no external actors or services access customer data.
How does the AI generate answers?
All responses are derived solely from the textual context provided within the ahead Intranet environment and the parameters of the Microsoft Azure OpenAI model. No external information is consulted. The system cannot access websites, third-party databases, or any internet sources.
Is customer data used to train AI models?
No. According to Microsoft’s contractual terms, customer data processed through Azure OpenAI is never used to train or improve Microsoft’s foundation models. All data stays fully segregated from training systems.
AI Governance and Risk Management
How does ahead manage AI-specific risks?
Risk management is based on Microsoft Azure’s Responsible AI principles: fairness, transparency, accountability, and privacy. AI model performance and usage are monitored to detect drift, unintended behavior, or misuse.
Does the AI have internet access or external connectivity?
No. The AI operates in an isolated environment without any ability to interact with the public internet.
How is the risk of harmful or toxic content addressed?
Safeguards include authenticated user access via Microsoft Entra ID, content restrictions, prompt-injection protections, and Microsoft’s built‑in safety features. Misuse of AI, including attempts to generate toxic or harmful content, is contractually and technically prohibited.
Are usage boundaries clearly enforced?
Yes. All AI usage is isolated, controlled, and transparent. The system prevents overreach by restricting functions to defined internal data and permitted operational contexts.
Are there measures to prevent data scraping or unauthorized access?
Yes. Authentication relies on Microsoft Entra ID, ensuring that only authorized enterprise users access content. Automated scraping tools cannot access protected content.
Data Protection & Security
Where is customer data processed and stored?
All data is processed and stored within the EU or Switzerland, depending on the customer’s configuration. Storage and processing take place exclusively in Microsoft Azure data centers.
Security and Compliance Overview: https://aheadintranet.com/en/security-and-compliance
Is data transferred outside the defined regions?
No. Data remains within the selected hosting region. No data is transferred to third countries.
Is all data encrypted?
Yes. Data in transit is encrypted using TLS 1.2+, and data at rest is encrypted by default with AES-256. This includes backups and archived data.
Does ahead Intranet share customer data with third parties?
No data is ever passed to third parties without the prior consent of the customer. A Data Processing Agreement (DPA) is used to clarify responsibilities and handling procedures.
Are system access and data interactions logged?
Yes. All access to and modification of data is logged in sufficient detail to ensure full traceability. Authentication-related logs are available through Microsoft Entra ID.