How do I change my profile picture?

Learn how you can customize your profile in ahead by adding or changing your profile picture

Introduction

Your personal profile in ahead is where you can find basic information about you, such as your position or department information, as well as contact details. This information is managed by your company and is synced to your ahead profile. 

You may also see additional pre-defined fields which you can fill in yourself, such as your interests or skills. 

Distinction between Licensed and Unlicensed Accounts

There are two types of users in ahead - those with at least a Microsoft 365 Exchange license, i.e. they have a mailbox, and/or use tools such as Microsoft Teams, etc., and those without. To simplify, we call them desk users and non-desk users respectively. 

Why is this relevant to your profile picture? 

Desk Users

As a desk user you are not able to change or add a profile picture to your ahead profile directly from ahead. It may be that your company has a profile picture policy and has added your picture to your Microsoft account. In this case, you will see that picture synchronized in ahead. 

If you are a Windows user, you may be able to change your account picture. Click here to see how.

Non-Desk Users

As a non-desk user you can change your profile picture directly in ahead, since your profile picture is not synchronized with a Microsoft account. 

Follow these simple steps to change your profile picture:

On Desktop

1. Go to your profile
2. Click on the edit button under the profile picture
3. Upload a picture from your computer
4. You can also delete or replace your profile picture

On the mobile app

1. Go to your profile
2. Click on the edit button under the profile picture
3. Upload a picture from your phone library or take a picture
4. You can also delete or replace your profile picture